Reporting a Power Outage
When an outage occurs, crews and staff work hard to restore power quickly and safely. Prior to reporting a power outage, check to be sure the outage was not caused by a blown fuse or tripped circuit breaker. If you determine you are experiencing an outage, please call MEC's outage number, 541-536-2165, Option 1 or 800-752-5935, Option 1.
Provide the following:
- Your name, address and phone number
- The name listed on the electric bill
- Your meter number
- Whether or not you heard or saw anything that may have caused the outage (such as a tree falling on the line)
If you call and get a busy signal, others may also be without power. Be assured that employees are working as quickly as possible answering phones and dispatching crews.
PLEASE NOTE: If an outage is reported and it is determined not to be an MEC-related issue (example: A flipped breaker), you may be billed for a service call.