Billing Information

Cycle Billing -Billing statements are issued on the first, second, third and fourth Tuesday of each month concurrent with your meter reading.

Payment Due Date - The payment due date will be the 20th day after the bill date as referenced on your bill.

Past Due Payments - Your account will be considered past due if your payment is not received before your next billing statement is processed. Accounts that are past due will be charged a late fee of 1.5% or $5.00, whichever is greater.

Five past dues within the past twelve months and a disconnect notice for non-payment, or an actual disconnect, will require an up-to-date security deposit which will be added to the past due amount.

For more information, please call our Customer Service Department at (541) 536-2126 or (800) 722-7219.