How do I sign up for service?
A phone call to either (541) 536-2126 or our toll free number, (800) 722-7219, is all that is needed to get the process started. We will ask you some questions and provide or send you an "Application for Service" along with a list of items that we need in order to insure that your service will be done to both your and our satisfaction. You can always stop by our office between the hours of 8:00 a.m. and 5:00 p.m., and one of our Customer Service Representatives will be happy to assist you.
What will the costs be for a new residential service?
Midstate Electric will extend service 200 feet from the existing power pole for $800. Longer service runs and services such as RV, low usage, wells or larger than 200 amp will need to be estimated on a case-by-case basis.
Is there a deposit, how much is it and what is it for?
We do ask for a deposit from customers who are not able to provide an acceptable letter of credit from a previous utility company. An acceptable letter of credit will take the place of a deposit. Residential accounts require a $200 deposit, while deposits on commercial and irrigation accounts vary depending upon the type and size of the service.
The deposit is retained by the co-op until the customer has established a service period of twelve-months in which all billings are paid on time. Once the twelve months is up, the deposit will be applied toward the account. All deposits earn interest at the passbook savings account rate.
You can have your current utility fax us a letter of credit at (541) 536-7280.