We are just finishing our seventh week of operating under our pandemic plan which called for the closure of the office lobby to the public and separation of our employees. While operating under these new conditions have been challenging, the dedication of the hard-working Midstate employees to continue providing you – the members – with the best service possible has not changed. We do not know when operations will be back to normal, but we are preparing for and looking forward to that day.
It was very disappointing for all of us to have to cancel our in-person annual meeting of the members for the first time in the history of the co-op. We value and will miss the one on one engagement the day brings.
The employees and I would like to thank you for your patience and understanding during the Governor’s stay at home order to contain COVID-19. You can rest assured that we will continue doing our part to provide services and to keep your lights on.
Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.