Power is used and then billed the following month. A credit check is performed to determine if a deposit is required. If deposit is required it will be 2 or 3 times the monthly average at the service location. If the account becomes past due or is disconnected for nonpayment, late, disconnect and reconnect charges apply.
Payment Due Date - The payment due date will be the 20th day after the bill date as referenced on your bill.
Past Due Payments - Your account will be considered past due if your payment is not received before your next billing statement is processed. Accounts that are past due will be charged a late fee of 1.5% or $5.00, whichever is greater.
Five past dues within the past twelve months and a disconnect notice for non-payment, or an actual disconnect, will require an up-to-date security deposit which will be added to the past due amount.
For more information, please call our Member Service Department at (541) 536-2126 or (800) 722-7219, option 3.
PowerPay puts you in control. You can pay as little or as much as you wish, whenever you want. Best of all, with PowerPay there is no deposit required and no credit check, no late fees - no more surprises on your monthly bill. MEC members currently on PowerPay report a high level of satisfaction with the program and statistics indicate that participants in prepaid utility programs tend to reduce their consumption because they are more aware of how they are using their Energy.
A signed PowerPay Service Agreement is required.
Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.