Midstate Electric Cooperative (MEC) recognizes the essential role that we play for families and businesses in our community. We understand the anxiety you may be experiencing around this evolving situation created by the COVID-19 Virus. We will continue doing our part to keep the lights on and provide our community with certainty in this uncertain time.
MEC continues to monitor and follow the advice from the Centers for Disease Control (CDC), World Health Organization (WHO) and our state and local government in protecting one another from contracting and spreading COVID-19. We are implementing lessons learned from others to slow the spread of the virus.
The key to keeping the lights on is healthy employees. We are thankful no one at MEC has tested positive for COVID-19. We continue to follow preventative measures to decrease the risk.
The line crews have been separated from other employees and even from each other to limit possible spread of the virus. Crewmen have been assigned to permanent crews and are reporting to separate locations at the headquarters facility or taking trucks home at night and reporting directly to the job site. When not enough company vehicles are available to ensure the CDC recommended social spacing, crewmen are being paid mileage to use personal vehicles.
Separation of the office employees for social distancing has taken place. To the extent possible, employees are working from home. For employees unable to work from home due to technical and corporal limitations, we have established working areas per CDC guidelines, and cleaning and sanitizing procedures have been increased.
Although, MEC’s office lobby is closed to the public, I want to assure you we are still open for business. The spread of COVID-19 may necessitate changes in how we interact, but it will not change what we do.
Line crews will still respond to outages, work will continue with service orders, bills will still be processed and mailed, and you can still speak to our employees regarding any questions or concerns about your bill or service by calling 541-536-2126.
Please take care, stay well and know that we will continue to operate and provide the highest-quality service possible.
Thank you for your understanding and support.
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