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FAQ - New Service

How do I sign up for service?

A phone call to either (541) 536-2126 or our toll-free number, (800) 722-7219, is all that is needed to get the process started. We will ask you some questions and send you an “Application for Service” along with a list of items that we need in order to ensure that your service will be done to both your and our satisfaction. You can always stop by our office between the hours of 7 a.m. and 5:30 p.m. Monday through Thursday, and 1 of our Member Service Representatives will be happy to assist you.

Is there a deposit, how much is it and what is it for?

Possibly, if you choose standard billing. Since electric power is used prior to being billed, MEC may require a deposit prior to connection or to continue service as a guarantee of payment.

Interest will be paid on deposits, equal to the rate paid on the United States National Bank's Passbook Savings Account at the end of the previous year. If the deposit is held beyond one year, accrued interest will be paid by a credit to the member's account. If held less than one year, interest will be prorated.

Deposits may also be refunded or credited to the account at any time at the discretion of MEC. Normal refunding or crediting occurs after the member has established 12 continuous months of on-time payments with no past dues.

See our Start/Stop Service page for deposit details.