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SmartHub FAQs

What if I don’t have an email address?

The SmartHub payment system requires an email address for proper identification and processing. If you don’t have an email address, consider choosing a free email service.

Which web browser can I use?

SmartHub is supported by Firefox, Chrome, Internet Explorer 9 or higher, and Safari browsers.  Having trouble accessing your SmartHub account? You may need to clean out your cookies.

Is my phone or tablet supported?

Our Apps are supported on the following platforms:

  • IOS 3.1 and above (iPhone and/or iPad)
  • Android 2.1 and above (Smartphones or tablets)
Is the App secure?

Yes! All critical information is encrypted in every transaction run, and no personal information is stored on your mobile device. Mobile devices do offer you the ability to store your login information for Apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.