Outage Map
Report an Outage
When an outage occurs, crews and staff work hard to restore power quickly and safely. Prior to reporting a power outage:
Check to be sure the outage was not caused by a blown fuse or tripped circuit breaker.
Check our Live Outage Map to see if an outage has already been reported in your area.
If you determine you are experiencing an outage that needs to be reported, please call MEC’s outage number, (800)752-5935.
Provide the Following
Your name, address, and phone number
The name listed on the electric bill
Whether or not you heard or saw anything that may have caused the outage (such as a tree falling on the line)
If you call and get a busy signal, others may also be without power. Be assured that employees are working as quickly as possible answering phones and dispatching crews.
Please note:
If an outage is reported and it is determined not to be a MEC-related issue (example: a flipped breaker), you may be billed for a service call.
Outage Preparedness
Learn how to stay safe during an outage and what to do when the power is out. Find out what you can do in advance to be prepared.
Restoration Process
MEC’s main goal is to keep your lights on. When an outage occurs, crews and staff work hard to restore your power safely and quickly.
Learn more about the restoration process and the order in which power is restored.
Restoration Process
Red Flag Warnings & PSPS
Red Flag Warnings: Red flag warnings are issued by the National Weather Service when strong gusty winds are combined with high temperatures and low humidity.
Public Safety Power Shutoff (PSPS): A PSPS is a preventative operation that utilities can use to help ensure their equipment does not start or contribute to wildfires during red flag conditions.
Find out how you can prepare for red flag warnings and preventative power shut-offs. Learn more about what MEC is doing to reduce wildfire risk and how you can be notified for emergency alerts in your area.
Red Flag Warnings & PSPS