Switching to Paperless Billing streamlines how you receive and track your monthly electric statement. You can view your bill instantly, cut down on paper clutter, and pay online or through the SmartHub app. It’s a convenient, efficient, and more eco‑friendly way to manage your monthly bill.
Why go paperless?
- Get immediate access to your bill through our web portal or mobile app.
- Pay your bill quickly and conveniently.
- Reduce paper clutter and help the environment.
If you don’t have a SmartHub account, all you need to sign up is an email address and your account number (found on your bill).
Once Paperless Billing is activated, you’ll no longer receive paper bills. Instead, your bill will be emailed to you each month, making it easy to log in and pay online. You can also enroll in Auto Pay, sign up for text and email notifications for outages, billing alerts, and take control of your energy use by monitoring your usage (kWh) and demand (kW) in SmartHub.
Still want the Midstate Connection newsletter? No problem! A link to the electronic version is included with each emailed bill, and you can view current and past newsletters (up to one year) anytime on our website at www.midstateelectric.coop/community/news-media/midstate-connection-newsletter.
How to activate Paperless Billing in the SmartHub app on your mobile device:
Paperless Billing How To – Mobile
How to activate Paperless Billing in SmartHub on your computer:
Paperless Billing How To – Web
Need Assistance?
If you have any questions about SmartHub or Paperless Billing, our Member Services team is happy to help. Just give us a call at 541-536-2126, option 3, or stop by the office during business hours.