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OFFICE: 541-536-2126 MONDAY - THURSDAY 7 AM - 5:30 PM

OUTAGE NUMBER: 800-752-5935

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SmartHub

Log in to Your SmartHub Account (Standard Billing)

Log in to Your PowerPay Account (Prepaid)

 

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About SmartHub

SmartHub is a simple and quick way to make a payment or view your hourly meter data.  You can compare bills and find out what day of the week or hour of the day you typically use the most energy.

You can also choose to receive an email or text alert when a payment is due or other account activity occurs, such as high usage alerts, so you know before your bill arrives that you’re using more power than usual.

Members can also download the SmartHub app from iTunes or the Android Marketplace.  The app allows you to make a payment or view your usage while on the go.

Account Management

  • Provides 24-hour access to account(s)

  • Sends an email notification when a new electric bill is generated.  The email includes a link to easy navigation to billing information.  Members can use SmartHub to review account information and pay their electric bill.

  • Allows members to pay electronically using Visa, MasterCard, American Express or Discover. 

  • Displays posting of payments in real time, during office hours, payments made between 9 pm and 2 am may not update until the next business day.

  • Provides current historical billing information, payment history and use graphs.

  • Includes free app for smartphones and tablets.  Download it by searching “SmartHub” in the Apple Store or Android Marketplace.  Once the app is open, type in Midstate Electric as the provider. The log in information is the same for both the web and mobile app.

  • Allows members to enroll in paperless billing.

  • Allows those with multiple accounts to pay with a single payment.

Click here for SmartHub FAQ's

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©2022 Midstate Electric Cooperative, Inc. A Touchstone Energy Cooperative.

  • Home
  • About
    • About MEC
      • MEC Facts
    • What is a Cooperative?
    • What are Capital Credits?
      • Capital Credits FAQ
    • Service Area
    • Board of Directors
    • Board Meeting Minutes
    • Departments
    • Career Opportunities
    • FAQ
    • LEED Building
      • Solar PV System
    • About Touchstone Energy
    • Contact Us
    • New Member Welcome Information
    • 2022 Holiday Office Closures
  • Electric Services
    • Log in to Your Account
      • SmartHub FAQ
    • Billing & Payment Options
      • Billing Options
      • Payment Options
    • PowerPay
    • PowerView
    • Services
      • New Service
      • New Construction
    • Facilities Charge
    • Rate Schedules
    • Bylaws & Policies
    • Energy Usage Calculator
    • Find a Form
  • Outage Center
    • Report an Outage
    • Live Outage Map
    • Be Prepared
    • Restoration Process
    • Storm Center
    • Public Safety Power Shutoffs (PSPS)
  • Programs
    • Co-op Connections
      • Co-op Connections Business Sign Up
    • Scholarship Programs
    • Operation RoundUp®
    • Green Power
    • Revolving Loan Fund
  • Energy Efficiency
    • Residential
    • Commercial & Industrial
    • Agriculture
    • Free Energy Audits
    • Together We Save
    • Energy Savings Tips
  • Safety
    • Call Before You Dig
    • Generator Safety
    • Power Line Safety
    • Public Safety
    • Safety Demo
    • Safety Quiz
  • Our Community
    • Economic Development
    • Health Fair
    • News & Info
      • Manager's Message
      • Midstate Connection Newsletter
      • Red Flags Rule
    • Community Service
    • ORECA-Action Grassroots
    • Youth Tour
    • Scholarship Programs
    • Operation RoundUp®
    • Gift Certificates
    • Links
    • Member Calendar Contest - Closed
  • Electric Vehicles
    • Electric Vehicles Resources and Information
    • EV Incentive Questionaire